Rules-based chatbots are limited to very basic scenarios. The first-generation bots that many companies adopted were very rigid and provided poor user experiences.

The 5 Best AI Chatbot Examples in Real Lifeīefore we jump into the 16 best AI chatbots, it’s important to differentiate between AI chatbots and rules-based bots.In this post, we’ll dive into everything you need to know about AI chatbot solutions, including: We’ll also cover the 5 best chatbot examples in the real world, but more on that later. To help companies of all sizes find the best of the best, we’ve rounded up the best 16 AI chatbots for specific business use cases. However, not all AI chatbots are the same. AI powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks.Īs the demand for chatbot software skyrockets, the marketplace of companies that provide chatbot technology is harder to navigate with increasing numbers of companies promising to do the same thing. Companies are now rushing to launch their best AI chatbots to carry on 1:1 conversations with customers and employees. The interest in ChatGPT is fueling the flames of chatbot adoption to become even more mainstream for personal use and business alike. Chatbots are used by 1.4 billion people today.

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